{"id":17370,"date":"2025-03-11T15:55:10","date_gmt":"2025-03-11T12:55:10","guid":{"rendered":"https:\/\/oberig-it.com\/uncategorized\/solarwinds-acquires-squadcast-unifying-observability-and-incident-response\/"},"modified":"2025-04-04T15:56:45","modified_gmt":"2025-04-04T12:56:45","slug":"solarwinds-acquires-squadcast-unifying-observability-and-incident-response","status":"publish","type":"post","link":"https:\/\/oberig-it.com\/en\/news\/solarwinds-acquires-squadcast-unifying-observability-and-incident-response\/","title":{"rendered":"SolarWinds Acquires Squadcast, Unifying Observability and Incident Response"},"content":{"rendered":"<p>SolarWinds Empowers IT Teams With AI-Driven Hybrid Cloud Management Portfolio, Operational Resilience, Cost Efficiency, and Automation<\/p>\n<p>AUSTIN, Texas&#8211;(BUSINESS WIRE)&#8211; SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today announced that it has signed an agreement to acquire Squadcast, a customer-loved incident response solution company based in San Francisco. Squadcast, an advanced alternative to PagerDuty and OpsGenie, unites on-call alerting and incident response along with Site Reliability Engineering (SRE) workflows under one hood to automate human tasks efficiently.<\/p>\n<p>Squadcast users report benefits like a 68% reduction in the average mean time to remediation (MTTR), and savings of 1,000 work hours and $500K in costs. Chosen by customers like Redis, Charter, and Mailbird, its products are guided by a customer-centricity that aligns well with the SolarWinds mission and commitment to the technology professional community.<\/p>\n<p>\u201cWith the industry battles to operationally manage and control hybrid ecosystems and the massive influx of alerts, IT professionals need a more powerful solution to cut through the noise,\u201d said Cullen Childress, SolarWinds Chief Product Officer. \u201cThe addition of intelligent incident response from Squadcast to the SolarWinds Platform further accelerates MTTR, allowing practitioners to not only accelerate time to detection of incidents but to remediate those incidents in an accelerated manner, maximizing their operational resilience.\u201d<\/p>\n<p>\u201cSquadcast is excited to join forces with SolarWinds to help customers make their worlds more reliable,\u201d said Amiya Adwitiya, Squadcast Founder and CEO. \u201cBy optimizing incident response with AI, customers reduce noise, enhance efficiency, and resolve incidents faster\u2014so they can focus on what truly matters.\u201d<\/p>\n<p>SolarWinds empowers customers to navigate complex hybrid and multi-cloud IT environments, accelerating modernization and cloud migration initiatives. In 2024, the company <a href=\"https:\/\/investors.solarwinds.com\/news\/news-details\/2024\/SolarWinds-Closes-the-Markets-Hybrid-IT-Observability-Gap-Accelerating-Transformations-for-Customers\/default.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">launched new capabilities<\/span><\/a> to SolarWinds\u00ae Observability Self-Hosted and SolarWinds Observability SaaS, along with enhancements to its service management and database monitoring solutions. SolarWinds also introduced new AI-powered features across its ITSM, database, and SaaS observability platforms.<\/p>\n<p>Key Benefits<\/p>\n<ul>\n<li>AI-Powered Isolation and Focus<br \/>\n&#8211; Isolates the most critical alerts, reducing noise and distractions.<br \/>\n&#8211; Enables teams to focus on the right issue faster.<\/li>\n<li>Unified Collaboration and Communication<br \/>\n&#8211; Enhances team collaboration and communication through live on-call management, <a href=\"https:\/\/www.squadcast.com\/integrations\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">over 200 integrations<\/span><\/a>, including Microsoft Teams and Slack, and status pages.<br \/>\n&#8211; Provides tools for effective communication with each other and customers on ongoing incidents.<\/li>\n<li>Structured Incident Resolution and Insights<br \/>\n&#8211; Manages the incident resolution process, allowing teams to focus on remediation.<br \/>\n&#8211; Centralized insights on service health to understand performance and focus on improvements.<\/li>\n<\/ul>\n<p>&#8220;In today&#8217;s fragmented landscape, most IT environments lack not only a unified, end-to-end view of a system&#8217;s health and performance but also the ability to efficiently remediate issues and provide meaningful business insights,&#8221; said Torsten Volk, Principal Analyst, Enterprise Strategy Group. &#8220;Despite investments in monitoring tools and platforms, organizations are struggling to maintain operational resilience. This tool sprawl has created a critical visibility gap, with 52% of organizations still lacking full-stack observability. Addressing this critical challenge is essential for organizations to diagnose and remediate issues proactively before they impact the business.&#8221;<\/p>\n<h4>Availability<\/h4>\n<p>The SaaS-based offering will complement the company&#8217;s current portfolio, which serves the needs of IT organizations at businesses of all sizes, from SMBs to large enterprises. The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you\u2019re a small business or a global enterprise, SolarWinds offers the flexibility to scale your IT operations. Squadcast solutions are available on both the AWS Marketplace and Microsoft Azure Marketplace.<\/p>\n<h4>About SolarWinds<\/h4>\n<p><span style=\"color: #000000;\">SolarWinds <\/span>(NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide\u2014regardless of type, size, or complexity\u2014with a comprehensive and unified view of today\u2019s modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers\u2019 needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. <a href=\"https:\/\/oberig-it.com\/en\/solution_manf\/solarwinds-en\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">Learn more&gt;&gt;<\/span><\/a><\/p>\n<p>Source: <a href=\"https:\/\/investors.solarwinds.com\/news\/news-details\/2025\/SolarWinds-Acquires-Squadcast-Unifying-Observability-and-Incident-Response\/default.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">SolarWinds Acquires Squadcast, Unifying Observability and Incident Response<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SolarWinds Empowers IT Teams With AI-Driven Hybrid Cloud Management Portfolio, Operational Resilience, Cost Efficiency, and Automation AUSTIN, Texas&#8211;(BUSINESS WIRE)&#8211; SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today announced that it has signed an agreement to acquire Squadcast, a customer-loved incident response solution company based in San Francisco. Squadcast, [&hellip;]<\/p>\n","protected":false},"author":850,"featured_media":17069,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[143],"tags":[],"class_list":["post-17370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SolarWinds Acquires Squadcast, Unifying Observability and Incident Response \u261d Oberig IT blog<\/title>\n<meta name=\"description\" content=\"SolarWinds Acquires Squadcast, Unifying Observability and Incident Response \u26a1 Oberig IT blog for integrator partners, vendors and end customers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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